When you book a hotel room online through our website, you can choose one of two payment methods you prefer:
1) Payment on arrival at the hotel.
When you make your reservation through our website no prepayment has been taken as you will pay on arrival at the hotel. You receive a booking confirmation and present it on arrival at the hotel.
2) Prepayment (payment by credit card).
Payment at the hotel is made through PJSC SBERBANK using Bank Cards of the following payment systems:
Please note, If you cancel or change your booking later than 14.00 local time on the day before your arrival, or no shows, you will be charged the cost for one day.
For payment through website (input of your card details) you will be redirected to the payment gateway of PJSC SBERBANK. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments, Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment.
This website supports 256-bit encryption. Confidentiality and privacy of Personal data is provided by PJSC SBERBANK. Entered information will never be given to any third party except as required by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB